Terms and Conditions 78kbet – Player Rules, Rights, and Obligations

1. Definitions

For the purposes of these Terms and Conditions, the following terms have the meanings set out below:

• "78kbet" or "Platform": refers to the website and all online casino and digital entertainment services made available at 78kbet.best and its subdomains.
• "Player" or "User": any individual, aged 18 or over, residing in Brazil, who has created an account on the 78kbet platform.
• "Account": the individual profile created by the Player upon completing the registration and verification process at 78kbet.
• "Real Balance": funds deposited by the Player into the account using their own money, available for betting and withdrawal at any time.
• "Bonus Balance": credits granted by the platform as part of promotions, subject to rollover requirements before they can be withdrawn.
• "Rollover" or "Wagering Requirement": the total amount that must be wagered on eligible games for the bonus balance to be converted into withdrawable real balance.
• "Pix": instant payment system operated by the Central Bank of Brazil, and the primary deposit and withdrawal method accepted at 78kbet.
• "KYC" (Know Your Customer): mandatory identity verification process required for withdrawals and high-value activity on the platform.

2. Eligibility and Registration

To create an account and use 78kbet's services, you must meet all of the following requirements:

• Be at least 18 years of age as of the registration date;
• Be a resident of Brazil and hold a valid CPF issued by the Receita Federal;
• Not be listed on any voluntary gambling exclusion list in Brazil;
• Not have any other active or suspended account on 78kbet;
• Have full legal capacity and not be under guardianship or judicial interdiction;
• Not be an employee, partner, service provider, or immediate family member of a 78kbet staff member.

By registering, you confirm that all information provided is truthful, accurate, and current. 78kbet reserves the right to close accounts where false, incomplete, or misleading information is detected, and to retain any funds obtained through misuse of the platform.

Each individual may hold only one active account at 78kbet. Multiple accounts linked to the same CPF, email address, phone number, residential address, device, or payment method will be identified as duplicates and deactivated, with any irregularly obtained balances potentially withheld.

3. Identity Verification (KYC)

78kbet follows identity verification (KYC) procedures in line with anti-money laundering practices and consumer protection standards applicable to the digital entertainment sector in Brazil.

3.1 When verification is required

Identity verification may be requested at the following times:

• Prior to processing the first withdrawal of any amount;
• When the total amount withdrawn in a given month exceeds R$ 2,000.00;
• When 78kbet detects unusual activity on the account;
• At any time, upon request by the platform's compliance team.

3.2 Accepted documents

To complete verification, you will need to submit a legible copy of:

• Government-issued photo ID (RG, CNH, or passport);
• CPF (or a document with an integrated CPF);
• Proof of address issued within the last 90 days;
• In specific cases: proof of the payment method used.

Document review takes up to 48 business hours after submission. Withdrawals may be placed on hold during the review period. 78kbet will never request full banking details via email or chat — any such request should be treated as suspicious and reported to support.

4. Deposits

78kbet accepts the following deposit methods, all in Brazilian reais (R$):

• Pix — instant processing, available 24 hours a day, 7 days a week;
• Boleto bancário — clearing time of up to 3 business days after payment;
• Credit or debit card — national and international flags accepted;
• PicPay — processed within minutes;
• Mercado Pago — automatic processing upon confirmation.

4.1 Deposit limits

The minimum deposit at 78kbet is R$ 20.00 per transaction, regardless of the method used. There is no maximum deposit limit for players with a verified account. Recently registered players with unverified accounts may have temporary limits of up to R$ 2,000.00 per day until the KYC process is completed.

4.2 Deposit refusals

78kbet may refuse or return deposits in the following situations: use of a card or account in a third party's name; suspicion of money laundering; account suspended or under verification; payment originating from an unauthorized source. Refused deposits are returned to the original payment method within up to 5 business days.

5. Withdrawals

The real balance available in the account may be withdrawn at any time, subject to the conditions and verification procedures described in this section. Withdrawals are processed exclusively to Brazilian payment methods registered in the account holder's name.

5.1 Accepted withdrawal methods

• Pix — to any Brazilian bank (Nubank, Itaú, Bradesco, Banco do Brasil, C6 Bank, Inter, and others);
• TED transfer — to checking accounts at Brazilian banks;
• Mercado Pago and PicPay — for digital wallets linked to the account holder's CPF.

5.2 Timeframes and limits by VIP level

• Bronze: up to 24 hours; limit of R$ 5,000.00 per day;
• Silver: up to 12 hours; limit of R$ 10,000.00 per day;
• Gold: up to 6 hours; limit of R$ 25,000.00 per day;
• Platinum: up to 2 hours; limit of R$ 100,000.00 per day;
• Diamond: instant processing via Pix; no per-transaction limit.

5.3 Minimum withdrawal

The minimum withdrawal amount is R$ 30.00. Requests below this amount will not be processed. For a first withdrawal, identity verification (KYC) must be completed before processing.

5.4 Withdrawal holds

78kbet may temporarily place a hold on a withdrawal for security verification or compliance purposes. No legitimate withdrawal from a verified player is held for more than 72 business hours. If a hold is applied, the player will be notified by email with an explanation and a list of any documents required.

6. Bonuses and Promotions

78kbet offers bonuses and promotions to its players as a way to reward loyalty and provide added value. Participation in any promotion is voluntary and subject to the specific terms of each offer, as well as the general conditions of this section.

6.1 Welcome bonus

The welcome bonus consists of 100% of the first deposit, up to R$ 500.00, plus 200 free spins on selected slots. The rollover requirement is 30 times the bonus amount (not the deposit plus bonus). The validity period is 30 days from activation. Only one welcome bonus is allowed per player, CPF, and device.

6.2 General rollover rules

• Slots and crash games contribute 100% of each wager toward the rollover;
• Live casino games (roulette, blackjack, baccarat, live poker) contribute 10%;
• Cancelled bets, bets with odds below 1.50, and bets on excluded games do not count;
• Your real balance can be withdrawn at any time without affecting the rollover, but your bonus balance will be forfeited.

6.3 Bonus abuse

78kbet actively monitors promotional activity. Practices such as systematic hedging (betting on opposing outcomes to meet rollover requirements with minimal risk), using multiple accounts to accumulate bonuses, or any other form of promotion abuse will result in bonus cancellation and possible account suspension.

7. VIP Program

The 78kbet VIP Program consists of 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond — offering progressive benefits such as weekly cashback, faster withdrawals, upgrade bonuses, and, from Platinum onwards, a dedicated VIP manager.

7.1 Level progression

Progression is based on the total volume of valid real-money bets accumulated since registration. The requirements for each tier are:

• Bronze: automatically granted upon registration;
• Silver: R$ 5,000.00 in accumulated valid bets;
• Gold: R$ 25,000.00 in accumulated valid bets;
• Platinum: R$ 100,000.00 in accumulated valid bets;
• Diamond: R$ 500,000.00 in accumulated valid wagers.

7.2 Level retention

78kbet VIP levels are permanent and do not expire due to inactivity. Once a level is reached, the player keeps it regardless of wagering volume in subsequent months. 78kbet reserves the right to review a player's level if manipulation of requirements, bet cancellations, or fraudulent activity is detected.

7.3 VIP Cashback

Cashback is calculated on weekly net losses from your real balance and credited every Monday automatically — no request needed. The percentage by level is: 3% Bronze, 6% Silver, 10% Gold, 15% Platinum, 20% Diamond. VIP cashback carries no rollover — it can be withdrawn or used freely after crediting.

8. Game and Betting Rules

All games available on 78kbet are provided by certified suppliers and audited by independent bodies. Outcomes are determined by certified random number generators (RNG), ensuring fairness on every round.

8.1 Minimum and maximum bets

Bet limits vary by game and are displayed within each title before the round begins. The minimum bet on most slots and crash games is R$ 1.00. Live Casino tables may have different limits, which are shown before you take a seat.

8.2 Technical failures

In the event of a technical failure during a round — such as a disconnection, game freeze, or server error — 78kbet will follow this policy:

• If the failure occurs before the outcome is determined: the bet will be cancelled and the amount returned to the player's balance;
• If the outcome was already determined by the server before the failure: the result stands as valid, and any winnings will be credited once the system registers the round as complete;
• Screenshots are not accepted as proof of outcome. The server record is the sole official source.

8.3 Invalid bets

78kbet reserves the right to void bets resulting from obvious pricing errors, intentionally exploited software bugs, or any other circumstance that constitutes an unfair advantage. In such cases, the bet amount is returned to the player's balance with no additional benefits.

9. Player Conduct

By using 78kbet's services, you agree not to engage in any of the following conduct:

• Create, operate, or use multiple accounts to accumulate bonuses or undue benefits;
• Using bots, automated scripts, artificial intelligence, or any unauthorized software to interact with the platform;
• Intentionally and repeatedly exploiting bugs, glitches, or system errors;
• Engaging in money laundering or any other illicit financial activity through the platform;
• Sharing your login credentials with third parties or allowing another person to operate your account;
• Using abusive, threatening, or discriminatory language in any communication channel with the 78kbet team;
• Attempting to defraud any payment system, bonus, or promotion on the platform.

Violating any of these rules may result in immediate account suspension, cancellation of bonus balances, and, in serious cases, permanent account closure with retention of suspicious funds and notification to the relevant authorities.

10. Account Closure and Suspension

10.1 Voluntary closure by the player

You can request closure of your 78kbet account at any time by contacting support via live chat or email. Before the account is closed, you may withdraw any available real balance. Unfulfilled bonus balances are cancelled without compensation.

10.2 Suspension or closure by 78kbet

78kbet may suspend or close an account in the following situations: breach of any clause of these Terms; suspected fraud, money laundering, or bonus abuse; judicial or administrative order; detection of a duplicate account; failure to complete the KYC verification process within the required timeframe.

10.3 Funds in a closed account

In the event of account closure at the player's request or due to extended inactivity (more than 24 months without login), any remaining real balance will be available for withdrawal for up to 90 days upon request to support. After this period, unclaimed funds may be incorporated into the platform's balance in accordance with applicable law.

11. Responsible Gaming

78kbet believes digital entertainment should be accessible, safe, and healthy. That's why we provide a full suite of responsible gaming tools that any player can activate at any time from their account settings:

• Deposit limit: set a maximum daily, weekly, or monthly limit. The limit takes effect immediately upon configuration, and any reduction is applied instantly. Limit increases have a 24-hour waiting period;
• Loss limit: set the maximum net loss you are willing to accept within a given period;
• Session alerts: receive in-game notifications after a configured active session time;
• Temporary self-exclusion: block access to the account for periods ranging from 1 day to 6 months, with no option for early reversal;
• Permanent self-exclusion: permanently close access. The account is deactivated and cannot be reactivated.

If you or someone close to you is struggling with gambling, we encourage you to seek specialized support. Our support team is trained to assist players showing signs of problem gambling with empathy and without judgment.

12. Privacy and LGPD

78kbet collects and processes players' personal data in compliance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). The key points of our policy are:

• We only collect the data necessary to operate your account, process payments, and meet legal obligations;
• Your data is never sold to third parties under any circumstances;
• We share data only with payment partners required to process transactions, and with authorities when legally required;
• All data in transit is protected by 256-bit SSL encryption;
• You have the right to access, correct, port, and request deletion of your personal data at any time;
• We retain transaction data for the minimum period required by applicable tax and anti-money laundering legislation in Brazil.

To exercise your rights as a data subject or to obtain further information, please refer to the Privacy Policy : the full 78kbet or contact our team by email at suporte@78kbet.best.

13. Limitation of Liability

78kbet is not liable for financial losses resulting from betting decisions made by the player. Gambling involves risk, including the possibility of losing the entire amount wagered. The outcome of each game is determined by certified RNG and cannot be influenced by the platform or players.

The platform does not guarantee uninterrupted availability of its services. In the event of scheduled maintenance or an unforeseen technical failure, 78kbet will make every effort to restore the service as quickly as possible, but cannot be held liable for losses resulting from temporary unavailability.

78kbet's maximum liability to any individual player, for any cause, is limited to the amount of the real balance available in the player's account at the time of the event giving rise to the claim.

14. Changes to Terms and Conditions

78kbet may update these Terms and Conditions at any time to reflect changes in legislation, business model, or platform practices. When significant changes are made, you will be notified by email and via a prominent notice on the platform at least 7 days before the changes take effect.

Continued use of the platform after the effective date of any changes constitutes acceptance of the new terms. If you disagree with the changes, you may close your account and withdraw your available real balance before the effective date with no penalty.

The "last updated" date shown at the top of this page indicates the version currently in effect. Previous versions of the Terms may be requested from support for reference purposes.

15. Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil, including, without limitation, the Consumer Protection Code (Law No. 8,078/1990), the General Data Protection Law (Law No. 13,709/2018), and the gaming and betting legislation currently in force in the country.

Any disputes arising from these Terms that cannot be resolved directly with the 78kbet support team will be submitted to mediation before any legal proceedings. For matters requiring judicial intervention, the courts of São Paulo/SP are hereby elected as the competent jurisdiction, with express waiver of any other, however privileged.

If you have questions about these Terms or wish to file a formal complaint, contact us at suporte@78kbet.best or through the 24/7 live chat on the platform. Our team is committed to responding within 48 business hours.