This Privacy Policy explains how 78kbet collects, uses, stores, and protects the personal data of Brazilian players, in full compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018). By using the platform, you confirm that you have read and understood the practices described here.
Key topics covered in the 78kbet Privacy Policy
78kbet only collects data strictly necessary to operate your account, process payments in BRL (R$) via Pix, boleto, and card, and meet legal obligations. This includes your name, CPF, date of birth, email, phone number, and payment information. Sensitive data is handled with an extra layer of protection.
Your data is used to create and manage your account, process deposits and withdrawals, personalize your experience on the platform, send relevant communications (which you can opt out of), and comply with anti-money laundering obligations required under Brazilian law. We never sell or rent your data to third parties.
78kbet shares data only with Brazilian payment partners required to process your transactions — such as Pix, boleto, and card processors — with technology providers operating under confidentiality agreements, and with competent authorities when required by law. No data is shared for third-party commercial purposes.
All communication between your device and 78kbet's servers is protected by 256-bit SSL encryption — the same standard used by major Brazilian digital banks such as Nubank and Inter. Passwords are stored with irreversible hashing. Internal data access is controlled by individual permissions and fully logged.
As a data subject, you have the right to access, correct, port, anonymize, and request the deletion of your personal information at any time. You may also withdraw consent for specific processing activities and object to processing carried out on the basis of 78kbet's legitimate interest. Requests are responded to within up to 15 business days.
78kbet uses essential cookies (required for the platform to function), performance cookies (to improve the experience), and marketing cookies (which can be disabled). You can manage your cookie preferences through your browser settings or the privacy panel within your account on the platform.
The controller of personal data processed under this Privacy Policy is the operating company of the 78kbet platform, responsible for all decisions regarding the processing of personal data of players located in Brazil.
To exercise your rights as a data subject or for any privacy-related matter, you can reach us by email at suporte@78kbet.best or via the live chat available 24 hours a day on the platform. The specific contact channel for the Data Protection Officer (DPO) is detailed in Section 14 of this policy.
78kbet collects different categories of personal data depending on how players interact with the platform. Collection is always limited to the minimum necessary for each stated purpose.
All personal data processing carried out by 78kbet is grounded in at least one of the following legal bases established by the LGPD:
Personal data collected by 78kbet is processed exclusively for the following purposes:
Create and manage your account on the platform, authenticate access, process deposits (Pix, boleto, card, PicPay, Mercado Pago) and withdrawals to Brazilian bank accounts, credit bonuses, and manage the VIP Program. Without this processing, the services contracted by the player cannot be provided.
Verify player identities in compliance with KYC and anti-money laundering practices, confirm legal age (18+), ensure account uniqueness, and fulfill any requests from Brazilian regulatory or judicial authorities.
Detect and prevent unauthorized access, fraudulent use of payment methods, multiple account creation, promotion abuse, and any activity that puts the platform or other players at risk. Security monitoring is continuous and automated, with human review in flagged cases.
Monitor gameplay patterns to identify signs of problematic behavior, enforce player-configured limits, and ensure compliance with self-exclusion rules. This processing is carried out in the player's own interest and is essential to the platform's responsible operation.
Send operational account notifications (deposit confirmations, security alerts, policy updates), provide customer support via chat and email, and record interaction history to ensure continuity of service. Marketing communications are sent only with your consent.
Analyze aggregated and anonymized platform usage data to improve the experience, identify technical issues, and develop new features. These analyses do not identify individual players.
78kbet does not sell, rent, or trade players' personal data. Data is only shared in the strictly necessary cases listed below:
To process deposits and withdrawals, we share the necessary data with Brazilian payment processors authorized by the Banco Central do Brasil to operate Pix, as well as credit and debit card operators, PicPay, and Mercado Pago. These partners receive only the data strictly required to complete the transaction and operate under strict confidentiality and security obligations.
We share data with cloud infrastructure, security analytics, and customer support service providers, all of whom are contractually bound to data protection obligations compatible with the LGPD. These providers act as data processors under 78kbet's instruction and may not use the data for their own purposes.
To ensure games function correctly and results remain fair, certain technical data (such as an anonymous session identifier and available balance) is transmitted to game providers such as Pragmatic Play, PG Soft, and Spribe. This data does not include personally identifiable information beyond what is necessary for the game session.
78kbet complies with lawful requests from Brazilian judicial, law enforcement, or regulatory authorities upon presentation of a valid legal order. No data is voluntarily disclosed beyond what the law requires. Where legally permitted, 78kbet notifies the player of the request before complying.
78kbet retains personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Registration data | Account lifetime + 5 years | Legal obligation and defense in legal proceedings |
| Transaction history | 5 years after the transaction | Tax and anti-money laundering legislation |
| KYC documents | 5 years after account closure | Anti-money laundering compliance (COAF) |
| Access and security logs | 12 months | Marco Civil da Internet (Law No. 12.965/2014) |
| Marketing data | Until consent is withdrawn | Consent revocable at any time |
| Support data | 3 years after account closure | Defense in claims and legal proceedings |
Once retention periods expire, data is anonymized or securely and irreversibly deleted. Anonymized data may be retained indefinitely for statistical analysis without identifying individual users.
78kbet employs multiple layers of security to protect players' personal data against unauthorized access, alteration, disclosure, or destruction:
All communication between the player's device and 78kbet's servers is protected by TLS with 256-bit encryption. User passwords are stored using secure, one-way hashing algorithms (bcrypt) — not even 78kbet's team has access to your password in plain text. Sensitive banking data travels exclusively through encrypted channels and is never stored on our servers.
Internal access to player data is restricted by individual permissions based on the principle of least privilege — each team member can only access the data strictly necessary for their role. All access is recorded in an auditable log. Privileged access requires multi-factor authentication.
78kbet maintains continuous security monitoring with automated anomaly detection. In the event of a security incident that may affect players' personal data, we will notify the affected individuals and, where applicable, the National Data Protection Authority (ANPD) within the timeframes set out in the LGPD.
The security of your account also depends on your own actions. We recommend using a strong, unique password, enabling two-factor authentication in your account settings, never sharing your login credentials, and reporting any suspicious access or requests for sensitive information to support immediately.
78kbet uses cookies and similar technologies to ensure platform functionality, improve the player experience, and — with your consent — personalize content. The cookies used are classified into three categories:
Required for the platform's core functionality — such as keeping your session active, processing transactions, and applying your security preferences. These cookies cannot be disabled without affecting platform performance. They do not collect personally identifiable information beyond what is strictly necessary for the session.
Used to understand how players use the platform — which pages are most visited, where technical errors occur, and how navigation can be improved. Data collected is aggregated and anonymized. You can disable these cookies in your browser settings or in your account's privacy dashboard.
Used only with your explicit consent to personalize communications and, where applicable, deliver relevant advertising within the platform. You can revoke this consent at any time in your account or browser settings, with no impact on service functionality. Revocation does not retroactively affect processing carried out under your prior consent.
In some cases, platform operations may involve processing data on servers located outside Brazil — for example, in global cloud infrastructures used by 78kbet's technology providers.
When this occurs, 78kbet ensures that international transfers of personal data are carried out in compliance with Article 33 of the LGPD, through:
Under no circumstances is data transferred to jurisdictions that do not offer minimum safeguards compatible with the rights established by the LGPD. For more information about specific transfers carried out, please contact the DPO at the email address provided in Section 14.
The LGPD guarantees you, as the data subject whose personal data is processed by 78kbet, a comprehensive set of rights that may be exercised at any time:
Request confirmation that we process your data and obtain a full copy of the information we hold about you.
Request correction of incomplete, inaccurate, or outdated data. Most information can be updated directly in your account settings.
Request deletion of data processed on the basis of consent. Data processed under a legal obligation cannot be deleted before the applicable retention period expires.
Receive your data in a structured, machine-readable format for transfer to another controller, subject to ANPD regulation.
Withdraw consent given for specific processing activities (such as marketing) at any time, at no cost and with no impact on essential services.
Know which public and private entities 78kbet shares your data with, and under what circumstances that sharing takes place.
To exercise any of these rights, please contact the 78kbet DPO at suporte@78kbet.best, providing your full name, CPF, and the right you wish to exercise. Responses are issued within up to 15 business days. If your request cannot be fulfilled, you will receive a reasoned explanation and may appeal to the National Data Protection Authority (ANPD).
78kbet's services are intended exclusively for individuals who are 18 years of age or older. 78kbet does not knowingly collect personal data from anyone under 18.
Upon registration, the player declares they are at least 18 years old. Identity verification (KYC) confirms this through an official document showing date of birth. Any account found to belong to a minor is immediately deactivated, the data is deleted, and any deposits are returned to the original payment method.
78kbet may send the following categories of communications to registered players:
Account activity notifications — deposit confirmations, processed withdrawal alerts, security notices such as suspicious login attempts, policy updates, and VIP Program notifications. These communications are essential to account operation and cannot be disabled without compromising player security.
Information about promotions, bonuses, new games, and special platform events is sent only to players who have expressly consented to receive it. You may unsubscribe at any time by clicking the opt-out link in any email, or through the notification settings in your 78kbet account. Opt-out requests are processed within 5 business days.
78kbet may send SMS messages to your registered phone number for security confirmations and two-factor authentication. Browser push notifications are only sent if you have granted explicit permission in your browser. Both can be managed in your device or account settings.
78kbet may update this Privacy Policy periodically to reflect changes in Brazilian law, our data processing practices, or the services we offer. The "last updated" date at the top of this page indicates the version currently in effect.
When changes affect players' rights, we will notify active account holders by email and through a prominent notice on the platform at least 7 days before the changes take effect. For minor updates — such as text corrections or clarifications with no practical impact — changes may be made without prior notice.
Continued use of the platform after the effective date constitutes acknowledgment and acceptance of the updated version. If you do not agree with the changes, you may close your account and withdraw your available BRL balance before the effective date, with no penalties.
78kbet has appointed a Data Protection Officer (DPO) responsible for ensuring LGPD compliance, handling data subject requests, and serving as the communication channel with the National Data Protection Authority (ANPD).
For any questions related to privacy and data protection, please contact us:
The standard response time for data subject rights requests is 15 business days from receipt of a complete request. For urgent cases involving security incidents, the initial response time is up to 24 hours.
If you believe your rights as a data subject have not been properly upheld by 78kbet, you have the right to file a complaint with the National Data Protection Authority (ANPD), as provided under article 18, paragraph 1 of the LGPD.
The most common questions about how we handle your data
78kbet protects your data with the same care we put into the player experience. Create your account today and enjoy the safest, most transparent online casino for Brazilian players.
This Privacy Policy should be read together with the Terms and Conditions of 78kbet, which set out the general rules for using the platform. Any conflict between the two documents regarding privacy and data protection will be resolved in favor of this Policy, as it is the document specifically dedicated to this subject.
Questions? Get in touch: suporte@78kbet.best — support in Portuguese, 24 hours a day.
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78kbet verifies the age of all players during registration. Any account identified as belonging to a minor is immediately deactivated and the data is deleted.